Steps Toward Well-Being

First steps for the treatment

Individual session of 90 minutes

€250

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Treatment Package 1:

8 sessions, 1 session per week for 2 months / or 2 sessions per week for 1 month.

Objective:

Help to overcome and recover from the crisis, and consolidate stability.

Follow-up time:

720 minutes + necessary communications outside the session

€1,840

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Treatment Package 2:

16 sessions, 2 sessions per week for 2 months

Objective:

Help to overcome and recover from the crisis, and consolidate stability.

Follow-up time:

1,440 minutes + necessary communications outside the session

€3,520


Important Note: During the initial session, regardless of the client’s condition, therapist Marco carefully considers whether the circumstances are conducive to establishing a trusting therapeutic relationship. Based on this assessment, he thoughtfully decides whether it is appropriate to begin the follow-up process, ensuring that the client feels supported and understood from the very start.

Satisfaction policy

It is of crucial importance for the therapist Marco Mateus that the client is on the right path and feels good along the way. Hence, a satisfaction policy was created, according to which, if clients feel that the sessions are not helping them in a significant way until the seventh session (except for the initial anamnesis session), the total amount paid will be refunded.

Treatment for teenagers

  • The involvement of the family or a close relative will be necessary.


  • During treatment, follow-up telephone calls are made to the teenager's parents or legal guardians to monitor their progress and provide comprehensive advice to the family.

Treatment for adults

  • The contact of a parent or a trusted person will be necessary.



  • For persons aged 18 years or older, a parent or close relative can be present at the first medical history session, although this is not mandatory.

Appointments and general information

Sessions are held online, in Portuguese or English.

  • If the desired time slot is already taken, you will automatically be placed on a waiting list.


  • When booking a session, both parties are expected to honour the commitment in a conscious and assertive manner. Assertiveness helps maintain the rhythm of the treatment and achieve better results. In exceptional cases, some flexibility may be allowed.


Cancellations:

  • Up to 1 day before the session → no charge
  • On the day of the session → full fee will be charged
    (Each situation will be assessed individually)


  • Proof of payment must be sent no later than the day before the session.
  • Sessions are not covered by any health insurance.